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FREQUENTLY ASKED QUESTIONS

Welcome to CapBargain.com, the One-Stop Shop for All Your Headwear Needs!

At CapBargain.com, we strive to provide our customers the finest headwear with competitive pricing and impeccable customer service. We take pride in what we do and look forward to the opportunity to work with you!

Contact Information

CapBargain.com
FAYA Corporation
2330 S Archibald Ave
Ontario, CA 91761 Toll-Free Tel: (888) 868-8598
Toll-Free Fax: (888) 868-8578
Email: info@capbargain.com

Business Hours: Monday-Friday 8am to 5pm PST

Order Information

You can place orders online or simply call us at (888) 868-8598 to place an order over the phone. Orders placed before 12:00 PM your local time are usually shipped the same day pending stock and payment approval.

Is there a minimum order quantity for blank orders?

No

Is there a minimum order quantity for custom heat transfer orders?

Yes, there is a 50 piece minimum order quantity for custom heat transfer orders.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover cards and PayPal. We do not accept international credit cards. To avoid delay in processing your order, the name and billing address entered must match exactly as they appear on your credit card statement.

Do you charge sales tax?

Yes, for California.

Shipping Information

Products are shipped from warehouses in California, Texas, and Georgia. With the standard UPS Ground shipping option, you will most likely receive your order within 1 to 3 business days for most states pending stock and payment status.

Do you ship internationally?

Yes. There is a $200 dollar minimum order amount for international orders and the entire order must be prepaid by bank wire before shipment (custom orders must be paid in full before production). The customer is responsible for any import taxes and/or custom duties/fees which may be levied once the package reaches the destination country.

Returns and Refunds Policies

We stand behind our products with a 100% money back guarantee. Products in its original condition, undecorated, can be returned for a full refund less the shipping charge, within 10 days of receipt. Simply call our friendly customer service department for a return authorization number.

  • • There is no restocking fee!
  • • Returns must be authorized by CapBargain.com.
  • • Returns without a return authorization number will not be accepted.
  • • Shipping charge is not refundable.
  • • Returns must be sent freight pre-paid.
  • • Please allow up to 14 business days for refund credit to be processed.

Order Cancellations

  • • Orders can only be cancelled over the phone so we can verify the status of shipment real time.
  • • Blank Orders can only be cancelled before shipment, once shipped, the return policy applies.
  • • Custom decorated orders cannot be cancelled once they are approved and go into production.

Additional Information

Cap sizes

  • • One Size Fits Most sizing is approximately 6 7/8" to 7 5/8"
  • • Youth Size sizing is approximately 6 1/8" to 7 1/8"
  • • Flexible Fit in LXL sizing is approximately 7 1/8" to 7 3/4"
  • • Flexible Fit in SM sizing is approximately 6 7/8" to 7 3/8"

Embroidery area on caps are approximately

  • • Front: 4 1/2 Inches Wide X 2 1/4 Inches High
  • • Back: 4 Inches Wide X 1 1/4 Inches High
  • • Side: 2 1/2 Inches Wide X 1 1/2 Inches High
  • • Sun Visors: Front: 3 1/2 Inches Wide X 1 1/4 Inches High

Apparel general size guide (for chest measurement)

 XSSMLXL2XL3XL4XL5XL6XL
Men's Sport Shirt30-3234-3638-4042-4446-4850-5254-5657-5960-6263-65
Lady's Sport Shirt30-3234-3637-3940-4243-4546-4850-5254-56
T-Shirt 34-3638-4042-4446-4850-5254-5657-5960-6263-65